Welcome (Agency)

Build, maintain and save your practice or organization and/or decrease lawsuits by improving patient (and clinician or staff) communication and outcomes!

I’m Cassandra Govan, Owner, Educator, Trainer and Professional Speaker at Dema Agency Consultants LLC / DEMA Health.

Did you know miscommunication in healthcare is one of the primary reasons for medical malpractice lawsuits- over 80% to be precise?

Miscommunication is also one of the primary reason why clinicians and/or employees in organizations have so many internal challenges and why healthcare professionals and their businesses continue to FAIL.

According to a study conducted by Harvard, 87% of workplace communication issues are due to unmanaged human behaviors; behaviors that are wreaking havoc in your practice or organization.

These behaviors and their challenges can be prevented however IF you as a healthcare professional choose to use services or resources designed and proven to solve your problems long-term.

This is where my partners and I can be of assistance.

My organization builds, maintains and saves practices and organizations as well as decreases medical malpractice lawsuits by improving patient (and clinician or staff) communication and outcomes using inherited (DNA) behavior insights.

As your accredited specialists and consultants, we use the World’s ONLY natural behavior licensed software designed by industrial and independent psychologists to offer validated behavioral insights. Our insights help you uncover and understand how natural behavior talents (traits) affect the decision-making of those you serve or employ.

We uncover the many different dimensions of behavior allowing you as a healthcare professional to create a Work-Life FIT and behaviorally sound cultures for your clinicians, employees and patients and/or within your practice.

With over 91% accuracy and predictable results, natural strengths, struggles, biases, risk factors and communication styles are revealed in you or those you employ and/or serve and this revealing is the gateway to healing mentally and physically.

Additionally, as an Agency, we take the guess work out of ‘getting to know’ someone and teach you to see them for their strengths not their ___________ (insert your biases).

Sounds unorthodox, right?

I thought so too UNTIL I used it on myself; started mentoring Psychiatric Nurse Practitioners, LCSW’s, Nurses, healthcare pros, and executives, offered insight to mental health practices, co-owned my own mental health agency, and assisted others in getting licensed and trained to utilize the software.

In fact, I am one of few specialists and consultants skilled and equipped to specifically train mental health, healthcare and fitness professionals utilizing this ONE validated omnichannel product which provides a minimum of 200 behavior and money insights.

Why wouldn’t you want to improve your business and have better outcomes as it relates to:

  • Patient interactions
  • Malpractice lawsuits
  • Hospital readmission rates
  • Internal & external communication
  • Individual & team productivity
  • Leadership development
  • Retention and compliance (patient/clinician)
  • Financial mismanagement
  • Talent Acquisition (uncovering essential soft skills, strengths, struggles, biases & risk behaviors)
  • Onboarding, hiring, job matching, and rewards
  • Complex organizational issues
  • Revenue or income loss

Let’s change your outcomes, together.

%d bloggers like this: